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How long before my unused number gets reassigned

CABDIWAHBM_3505
SMARTY Rookie
SMARTY Rookie

I've been abroad for 18 months now, and havent used my sim card to make calls or texts. I can rejoin from the website, but if i do, will i keep the same number?

My current number is still showing up on my dashboard.

 

 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@CABDIWAHBM_3505  Normally, you receive an email '40 day warning' after 180 days of inactivity; this means that the sim is deactivated after 220 days. I believe that the industry recycles numbers after about another 3 months.

If the number is still showing on your dashboard, you could try buying a plan and see if it does work. Alternatively, you could web chat with Smarty support first to check the situation.

Natalie_2037612
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey,

If you speak with our webchat team they will be able to check if your previous number is still available 😊 - Natalie