Forum Discussion
How has my SIM been activated but I can't make a call or use mobile data.
So 24 hours of trying to activate a SIM card while trying to get into contact with exceptionally terrible SMARTY customer service but apparently when I go to cancel in the dashboard it shows it is ac...
You didn't actually answer the question. Why does it say sorry you have not been given access to this service? This keeps happening to my partner, but just on a couple of numbers?
Okay Shirley_1026186, this is a SMARTY user community where the majority of posts are from other SMARTY customers, not SMARTY employees.
A possible reason a couple of numbers won't work for your partner, might be the numbers being called aren't included within their SMARTY plan's allowances.
Not all UK numbers are eligible to use with a plan's call allowance.
