Forum Discussion

davidch_1653515's avatar
davidch_1653515
SMARTY Rookie
09-12-2022
Solved

How do you turn off voice mail

  • George's avatar
    George
    10-12-2022

    Hey davidch_1653515 

    If you have voicemail set up but now want it deactivated, get in touch with us via web chat so that we can arrange for this to happen. Our team on web chat are available from 8am-8pm 7 days a week. 

    Hope this helps!😁

George's avatar
George
Team SMARTY
10-12-2022

Hey davidch_1653515 

If you have voicemail set up but now want it deactivated, get in touch with us via web chat so that we can arrange for this to happen. Our team on web chat are available from 8am-8pm 7 days a week. 

Hope this helps!😁

Help_If_I_Can's avatar
Help_If_I_Can
SMARTY Pioneer
09-04-2023

So turning this option off, only turns it off in the UK and will remain active while roaming.. 
This is how phone voicemail gets hacked... Off should mean OFF

 

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    09-04-2023

    I use a PIN to protect my voicemail Help_If_I_Can.
    Are you saying that if I asked SMARTY is disable my voicemail, anyone who knows my mobile number can call +447782 333 123 and access my TURNED OFF voicemail?

    Do you know if a SMARTY voicemail box is reset when TURNED OFF, i.e. all voice messages are deleted? 

    • JJP2's avatar
      JJP2
      SMARTY Pro-coach
      23-07-2023

      Exactly Chalkychap 

      I have always used a PIN to protect my voicemail, always changing it from the default setting set by mobile networks. 

      If, like me, you are of a age where you remember the adverts from the ‘Commercial Union’ insurance company, whose strap line was “We won’t make a drama out of a crisis”, you could be forgiven for thinking some people create drama 🧐😙

    • Help_If_I_Can's avatar
      Help_If_I_Can
      SMARTY Pioneer
      09-04-2023

      Hi, ive only just activated my SIM this morning and like Three, you have to call / get in touch for the voicemail to be de-activated.
      I have used the Chat app on my account and have now had the voice mail turned off.. originally i used the chat bot, but that said it would only deactivate the voicemail in the UK while remaining on when roaming.

      This has now been updated to being off permanently everywhere... but had to chat to a live person..

      The hack was back when reporters where accessing mail using the landline option to dial into your voicemail. If a pin hadn't been setup, the default in most cases was 0000

      Not much of a hack, but simply because a pin hadn't been setup.
      If you have a pin, it should be safe, but personally, if im not there to answer, send me a WhatsApp, email or text..