Forum Discussion

ToniGow_1862042's avatar
ToniGow_1862042
SMARTY Maverick
15-02-2023

Hi im new to smarty, im having trouble with receiving calls and texts. Anyone help

H

4 Replies

  • ElinorC_1672740's avatar
    ElinorC_1672740
    SMARTY Pioneer
    20-03-2023

    I’m having the same issue - I can make calls and send texts but I can’t receive them. It started on the same day you posted 17/02. Haven’t gotten anywhere with Smarty… did you get a fix? 

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    15-02-2023

    Can you make calls and send texts ToniGow_1862042
    Have you transferred your number over from another service provider to SMARTY ToniGow_1862042?

    You might want to use the web chat and get an agent to check your SMARTY account - the agents work between 8am - 8pm daily.

    Get in-touch online at https://smarty.co.uk/contact/

     

    • ToniGow_1862042's avatar
      ToniGow_1862042
      SMARTY Maverick
      17-02-2023

      Yes I have transferred number over with puc code, they said its done. I can make calls and use Internet, but can't receive an6 calls or texts

      • ToniGow_1862042's avatar
        ToniGow_1862042
        SMARTY Maverick
        17-02-2023

        They are checking account but so annoying need the phone for work!!!