Forum Discussion
DavidFr_2847745
09-09-2024SMARTY Maverick
HELP - Number not ported correctly
I am getting desperate. I switched from Vodafone to Smarty about 8 weeks ago and ported my number using the PAC code Vodafone gave me. Since then I have been able to receive some calls but not others...
- 09-09-2024
DavidFr_2847745 Then it's the complaint as I suggested, I think.
DavidFr_2847745
09-09-2024SMARTY Maverick
We've tried all that. The trouble is my family mainly use WhatsApp to contact each other so the problem didn't come to light till recently. I then discovered that another person couldn't call me. Some can some can't. The biggest problem is the verification messages that are part of 2fa. none of then come through.
DavidFr_2847745
09-09-2024SMARTY Maverick
Also, I can ring my dad. He just can't ring me.
- MSF09-09-2024SMARTY Guru
DavidFr_2847745 Then it's the complaint as I suggested, I think.
- DavidFr_284774509-09-2024SMARTY Maverick
Thank you. I’ve done that. I’m still getting turn it off and on again messages from customer services.