Forum Discussion
Richard_1839897
30-01-2023SMARTY Pioneer
Group Plans + Bonus SIM Card
Hi All, new customer here.
I got a Bonus SIM in with my new SIM so thought I would get my Daughter a contract. Disappointing too see that the new offers are only available to new customers, bu...
Jon2023
26-05-2023SMARTY Commentator
I am in the same situation, the Bonus SIM from Feb 2022 when I joined cannot be added to my EXISTING a/c under my same email address so that I can have FULL visibility when I log in.
Life is too short, I just ordered a new sim that takes "upto 2 working days to process", today being a Friday afternoon and Mon is a public holiday......!
- MSF26-05-2023SMARTY Guru
Jon2023 Have you seen this article?:https://help.smarty.co.uk/en/articles/3417277-what-is-a-group-plan
It sounds like you need a 'nickname sim'