Forum Discussion
TinaAsh_1004760
14-06-2024SMARTY Pioneer
Group plan mix up
I registered my husband with Smarty some time ago, I am the account manager inc my email. I decided ti take a group plan and transport my old mobile number to smarty. Unfortunately the mobile number ...
- 14-06-2024
TinaAsh_1004760 Forum members unfortunately will not be able to help directly.
You could try a web chat with Smarty Support to see if they can help, but it may already be too late.
The only long-winded way I can think of is to get another sim on another network and port his number to that and then re-start the port back to the correct smarty sim. Of course, you will need to pay for a month on the news from another network and that will then deactivate his existing sim.
TinaAsh_1004760
14-06-2024SMARTY Pioneer
I tried the Chat but couldn't get far with it
- MSF14-06-2024SMARTY Guru
TinaAsh_1004760 It does sometimes require patience.