Forum Discussion

give-us-eSIM's avatar
give-us-eSIM
SMARTY Commentator
08-07-2023

Enough is enough - eSIM *now*

As per $subject. It is now inexcusable for Smarty to not support eSIM. 3 UK support it, yet are limiting it to post-paid, with prepaid excluded. This is not acceptable.  Why are *all* US carriers su...
eSIM
baz1536's avatar
baz1536
SMARTY Pioneer
01-10-2023

Just an update to this Sky Mobile also offer eSIM but like the others only on contract.

give-us-eSIM's avatar
give-us-eSIM
SMARTY Commentator
02-10-2023

>Just an update to this Sky Mobile also offer eSIM but like the others only on contract.

Exactly! UK carriers are a *disgrace* in only offering eSIM to postpaid not prepaid customers.

It makes no sense whatsoever to take this approach. eSIM is better for *everyone*. It's cheaper for the carriers, better for the planet, and (mostly!) easier for customers. If customers struggle with it, they can keep their physical SIMs. 

..yet here we are, in 2023, and UK carriers are still refusing to offer their prepaid customers eSIM, and other benefits like access to 5G (NA or NSA, doesn't make a difference). It's just how they restricted LTE, VoWiFI, VoLTE for years before realising it's in their interests to align customers across single platforms.