Forum Discussion

give-us-eSIM's avatar
give-us-eSIM
SMARTY Commentator
08-07-2023

Enough is enough - eSIM *now*

As per $subject. It is now inexcusable for Smarty to not support eSIM. 3 UK support it, yet are limiting it to post-paid, with prepaid excluded. This is not acceptable.  Why are *all* US carriers su...
eSIM
EricCop_1431718's avatar
EricCop_1431718
SMARTY Observer
22-09-2023

Yes. This is INSANITY. I proudly walked out of the Apple Store this morning with my new iPhone 15 not thinking for a minute that my carrier in the UK doesn't support e-sim.  Is Smarty willing to risk losing a significant pool of customers who upgrade their hardware in the coming days? C'mon Smarty! Get with the times!!!!!

  • EricCop_1431718's avatar
    EricCop_1431718
    SMARTY Observer
    22-09-2023

    Not according to the staff at the store and tech support. I have the phone and do not see a SIM slot. I would love for you to be right, however!

    • JJP2's avatar
      JJP2
      SMARTY Pro-coach
      22-09-2023

      WelshPaul is correct - The iPhone 15 series has a physical SIM slot - It’s only the American versions that are eSIM only, so unless you have bought an iPhone in the USA, you are fine. 

      By the way, it’s only O2, EE, Vodafone, LycaMobile and Spusu that currently support eSIM in the UK.

      • baz1536's avatar
        baz1536
        SMARTY Pioneer
        01-10-2023

        Just an update to this Sky Mobile also offer eSIM but like the others only on contract.