Forum Discussion
dirty tactics by smarty
i found smarty unlimited data for £16 per month on a comparison site, smarty would not let me have it, i then found hidden in the ts and cs that it is for new customers only, that is unethical, it se...
Unfortunately Lukefowler777, this is a sign-of-the-times.
Loyal customers aren't rewarded for their loyalty any longer - it seems you've got to chop-and-change to keep getting the 'best deals'.
Many companies seem to rely on customer inertia, and appear more interested in acquiring new customers than looking after loyal customers.
