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Dial 0333 numbers

NeilHatch7117
SMARTY Rookie
SMARTY Rookie

When I try to call an 0333 number I get an auto response stating the service has not been given access to this service.

 

Anybody know how to fix this?

 

2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Sounds like a network issue is affecting your account, @NeilHatch7117

Use the web chat to talk to SMARTY support about your problem. 

Start an online conversation with support from https://smarty.co.uk/contact - advisers work 8am to 8pm daily.

 

MSF
SMARTY Genius
SMARTY Genius

@NeilHatch7117  I did experience this a few weeks ago. I tried again next day and all was fine. I suspect a problem in the phone system at the owner's end.