Forum Discussion

NeilHatch7117's avatar
NeilHatch7117
SMARTY Rookie
14-05-2024

Dial 0333 numbers

When I try to call an 0333 number I get an auto response stating the service has not been given access to this service.

 

Anybody know how to fix this?

 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-05-2024

    NeilHatch7117  I did experience this a few weeks ago. I tried again next day and all was fine. I suspect a problem in the phone system at the owner's end.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    14-05-2024

    Sounds like a network issue is affecting your account, NeilHatch7117

    Use the web chat to talk to SMARTY support about your problem. 

    Start an online conversation with support from https://smarty.co.uk/contact - advisers work 8am to 8pm daily.