08-04-2025
15:12 PM
- last edited on
11-05-2025
12:51 PM
by
JodieC
My phone says that I've used up all my data but my smarty account says I've used 10 of 40gb...help!
08-04-2025 16:40 PM
@Rebekah_1333920 Your account is likely to be the accurate one.
If your data is still working, then your phone is incorrect. Is that maybe data used since you last served it?
08-04-2025 16:41 PM
@Rebekah_1333920 apologies for error - since you last zeroed it.
09-05-2025 17:17 PM
Do you mean factory reset it?
13-05-2025 15:28 PM
@Rebekah_1333920 @No, you can usually reset the data log in Settings.