Forum Discussion
Chatterbox84
20-04-2023SMARTY Pioneer
Change name of a user within a group plan
Hello, I have added my son to our group plan but when his Smarty account was initially created we used my name (he was the set up before anyone else), so we now have 2 users under our group of 8 user...
- 20-04-2023
I had to register my son’s SMARTY account under my name because if memory serves me right, he couldn’t register as he was under 13 at the time. Only way around it is to port out and port back using their own details to setup a new account.
Chatterbox84
20-04-2023SMARTY Pioneer
thank you - that's for new SIMs purchased though I think, I can't change it after it would seem? 🤔
Chalkychap
20-04-2023SMARTY Trendsetter
Ah yes, sorry.
Seems using a nickname for your group members is currently somewhat limited in scope.