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Cannot register to replacement phone or use phone

mikeswif_335605
SMARTY Pioneer
SMARTY Pioneer

New phone        screen not showing "smarty".      My settings show 3 UK 01        5g dials out but no connection to home phone. No nothing showing smarty. Any advice gratefully welcome 

1 REPLY 1

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Have to tried a NETWORK RESET on your new phone @mikeswif_335605?

The handset user guide usually explains how to do this.
🤞