Forum Discussion
Re: [Network Issue] Service Update - Resolved
So I've noticed every now & then I can't receive calls, or make them. There is no dial tone & after a few mins it just cuts off.
I've tried pinpointing the issue & I'm left clueless.
The only solution to fix the issue is to restart my phone.
I've tried turning data on & off.
Using the sim 2 tray.
Toggling mobile data on/off.
Turning WiFi calling on/off.
Trying different apn, nothing works.
Mobile data always active.
Literally at a loss.
This doesn't happen
25 Replies
From the SMARTY Network Status Checker - We are aware of an ongoing issue affecting a small percentage of voice services and are working hard to fix it. Data services are unaffected. Please accept our apologies for any inconvenience caused. https://smarty.co.uk/network-status-checker?srsltid=AfmBOoqpyk3HGh-B-xlepg09qHadYtqHNs5IjRRW4VcX11_t1JezQSVi
Same here guys, It is ridiculous, no calls in or out at all, the phone shows 4 bar signal, wi-fi, and messages are ok, I checked for any information regarding maintenance or breakdowns and I didn't find anything. Does anyone have any updates on what is going on?
same here, two iphones using sim in the household and neither of us can make or receive calls since lunchtime. Smarty App not working. Does anyone have any news? We will be going back to O2 at this rateš«£
My Mrs and I are having the same issue from about 12 midday onwards
