Can I transfer phone number from one Smarty account to another?

[Kristin_2144106]

I had no idea how groups work (I know, I know, should have done more research) and my first smarty account is now a mess and my main number is nickname SIM and not group owner. So I now have active SIM and paused SIM and it's a mess and I don't like it. So I want to create brand new Smarty account (with new email) and add new SIM card but I want to keep my phone number. Will I be able to transfer my phoner number from old Smarty account/SIM to new? I know you can transfer from different network, no idea though if you can transfer withing same network.

[MSF]

@Kristin_2144106  I am pretty sure that is not possible. You would need to port your number out to another network and then port it back onto your new account sim.

You can double check by having a web chat with Support Team.