Answer phone greeting.

Question

I want to leave the Smarty (man and lady) on my greeting, but it’s asked for my name and has set that. I don’t want to use my voice or name if possible, how can I revert back to Smarty one?&nbsp;

msf · Answer

PhilJon_2113590&nbsp; Have you seen this help article?:&nbsp;https://help.smarty.co.uk/en/articles/952741-setting-up-voicemailIf you say nothing when it asks you to record your name, it will be left blank.

philjon_2113590 · Answer

Yeah I didn’t want that. Just the man and women&nbsp;

msf · Answer

PhilJon_2113590&nbsp;Surely, if you don't record your name, then you will only hear the original message - the female voice first and then the male.Or do you get something else?

philjon_2113590 · Answer

When I first had the answer phone on it was male and female, then I went to listen to a left message and it would let me until I had done a personal greeting. I don’t want to leave just a blank gap, but I don’t want to use my name or voice. He knew it would be such a difficult thing to sort with smarty? Good job I’m only on a month contract lol 😂&nbsp;

msf · Answer

PhilJon_2113590&nbsp; Totally mystified! I've never put a personal greeting on mine, but it lets me listen to a message with no problems.So, why don't you web chat with Support Team and ask them if they can just reset it?

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Answer phone greeting.

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