Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hey, PeterWh_1550878
We understand how this service is becoming more popular with our customers and have already been feeding back. This is something we are still looking into, hopefully, this is available for you soon.
Hi can you help me with this. I am trying to opt into a medical service from a 67 number. It is free to reply to, and under the UK regulator but it keeps failing my 'Yes'response to opt in. This is for my medical care?
Okay LauraFis_317418, unfortunately SMARTY don't support sending messages to a short-code number.
You might need to check with the medical service guys (using the short-code) for an alternative mobile number to use.
Or Smarty can make a fairly basic phone operation available
Now that's a really good idea!
I have - they have to link it to my mobile number and that's the only way currently to access my medical text service. Will need to look at another provider as this happens with my regular blood bookings also. This is a free text service with no charges so frustrating that these are blocked.
It's pathetic that they block the free ones too they need to pull their fingers out and sort it .
