02-14-2023 12:18 PM - last edited on 07-19-2023 04:38 PM by JodieB
02-14-2023 12:36 PM
It'll definitely be quicker to ask the web chat team to look at your SMARTY account and remove the filter.
Login in to your SMARTY account online, and start a web chat - good luck @Douglas_1355367.
02-15-2023 04:08 PM
As @Chalkychap says, you will need to sign into your account and use web chat to speak to the Support Team. The reason is that Forum Members do not have access to your account information - the majority are not even employees of Smarty.