Forum Discussion
Account shows incorrect number
GlennDa_1390975 It's not that we don't WANT to help....we don't have that kind of influence.
You could try raising a complaint if you cannot get help via Support Team.
Have you tried raising a complaint, I have tried now, but try looking up "Raising a complaint" everything with an "a", then try "making complaint", yep, everything "making", nothing about a complaint either time, now search for "Complaint", anything useful show up, no I did not think so...this is why I am leaving, and suggesting using the chat, well it will only let me chat when it does with someone called "r*****", and they complained when I tried to raise my grievances via teams@, but no one there has responded to any of my posts re making a complaint by outlining my complaint and then asking how or where to raise or make a complaint too. Woeful, absolutely woeful, and I originally believed SMARTY was a breath of fresh air, it's not, there is an underlying odour that is not nice.
That's all for now, thank you all for reading, but it only helps alleviate the pain by sharing a little bit
- MSF02-02-2024SMARTY Guru
GlennDa_1390975 ; https://smarty.co.uk/about-us scroll to bottom of page.
- GlennDa_139097502-02-2024SMARTY Maverick
Yes I too saw this today, how long has it been there for, and if it was there, why did no one point it out earlier to me, but thank you for pointing it out now to me, but to late as I had found it there earlier as I was given a link to make a complaint on that again did not appear to be there earlier when I needed that, too late now
- Chalkychap02-02-2024SMARTY Trendsetter
Hopefully your next service provider lives up to expectations, GlennDa_1390975.
🤞🍀
- GlennDa_139097502-02-2024SMARTY Maverick
Thanks Chalkychap, I concur, out of one frying pan and into another....