Forum Discussion
Account shows incorrect number
GlennDa_1390975 This sounds complicated. Not sure why you didn't take this up with Smarty at the time though.
You will now need to web chat with Support Team to explain and see what can be done.
(If your number is not showing on the account, is it even still active? If it isn't, then you cannot get a PAC as it doesn't exist. Apologies if I have misunderstood)
I wrote a reply, but unfortunately I did not copy it just in case, and the auto save did not work at the time, so I give up, just totally give up with this whole saga, I cannot be bothered to rewrite my previous post about this matter or the latest SIM debacle, and you suggesting that I should have taken it up at the time, what did you think I did? Just sit back? Your response through no fault of your own is another smack in my face and I have had enough smacks, I needed help and support and have got none, previously or recently.
G
GlennDa_1390975 Apologies if I did not make it clear, but we are forum members i.e. customers just like you and so do not have access to your account.
That is why I suggested the web chat.
I also could not see what you had written before......just trying to help here!
Thank you for your response, I apologise for my 'attack' borne out of frustration with trying to share my woe.
I will leave the community forum now I know this is not the place to get support or assistance or find a champion to take up my SMARTY woes.
GlennDa_1390975 It's not that we don't WANT to help....we don't have that kind of influence.
You could try raising a complaint if you cannot get help via Support Team.
