cancel
Showing results for 
Search instead for 
Did you mean: 

5g and 4G problems

Leonard_1517207
SMARTY Rookie
SMARTY Rookie

I have discovered that the problem is related to the mobile sim or Smarty network as I came to Brazil and got a sim card here and it works fine in 4g and 5g.

In the UK I only get H+.

Please help.

1 REPLY 1

MSF
SMARTY Genius
SMARTY Genius

@Leonard_1517207 In the UK, did you do a Coverage check and also a Network Status check? Possibly your area did not have a good signal or there was work on a local mast.