£50 gift card promotion

[DuncanC_2987271]

Hi,

when i joined i was informed that after six months I would receive a £50 gift card.

Has anyone received theirs? If so, was it sent out automatically or did you have to contact Smarty for it? How did you contact Smarty?

[Linsey]

Hi @DuncanC_2987271 

If you could share any evidence of this with our customer care team, they'd be happy to look into it for you. 

Contact us - FAQ | SMARTY

Thank you. 

[MSF]

@DuncanC_2987271  Have you got some evidence of that because it isn't something I have seen before. We don't know whatnot the offer told you it was automatic or whether you had to claim it.

If you haven't received something you expected, the simplest solution is to web chat with Smarty Support for them to check.