5 Comments

  • Natalie's avatar
    Natalie
    SMARTY Moderator
    13-06-2024

    Hello CraigWi_2640673 

    If your mother in law has a utility bill - this would also be accepted as proof of age. I'm sorry for any inconvenience caused. - Natalie 

  • CraigWi_2640673's avatar
    CraigWi_2640673
    SMARTY Maverick
    13-06-2024

     

    MSF 


    My mother in law doesn’t have a credit card, passport, or driving licence. 

    So that’s not much help to some people.

    Not everyone drives, travels, or have the need for credit cards. She’s 82 so a little unfair that only 3 items can be used. 

    Couldn't they use a pensioner’s bus pass.

    I understand and agree with the need for the checks. 

    There has to be some way. 

  • KieranAsh33's avatar
    KieranAsh33
    SMARTY Pioneer
    12-06-2024

    Totally agree. I used to be with GiffGaff and they asked for my passport number and it worked and was hassle free

  • CraigWi_2640673's avatar
    CraigWi_2640673
    SMARTY Maverick
    09-04-2024

    Stop asking for credit cards to remove the adult content bar.
    Some People only have Debit Cards