MartinLu_112289's avatar
MartinLu_112289
SMARTY Enquirer
23-03-2025
Status:
New

New user offers

It would be nice if loyal customers got the same offers as new customers. I saw the latest 32GB for £7 but not available to me as a loyal customer who's been with Smarty for several years.

2 Comments

  • Goddess_Bastet's avatar
    Goddess_Bastet
    SMARTY Teamster
    20-04-2025

    They are available as I’ve received that offer, in fact I was emailed it. I had to contact support in order to activate it though as clicking the link while it appeared to work & showed in my account it actually wasn’t added.

  • MSF's avatar
    MSF
    SMARTY Guru
    24-03-2025

    MartinLu_112289 That's not correct as far as I'm aware. If you have a web chat with Smarty Support, they will arrange the offer from your next renewal.