Improve your service data.. which is the speed are you selling us ?
5 Comments
Very low speed for the signal probably rised ,but I can't check anymore they decided to quit my ability to receive text with government code as check in 2FA log in so now I have to buy a credit for log in a website and I must receive at my dismissed number from Smarty.....not so smart as I also have disability..... tomorrow call? To who? From another number?
IacopoM_2290902 Are you able to receive SMS messages from other senders? Have you tried contacting support via Webchat already? https://smarty.co.uk/contact Scroll down until you find 'Start a webchat' and type your query twice to get past the bot.
I would suggest that you contact the Customer Support Team who will be able to help you with this. Also, you can use the Network Status Checker on the Smarty website to check if there is any known issues in your postcode area where you live or currently are.
IacopoM_2290902 Everywhere in East Sussex? Or perhaps just where you live?
