We’re looking for opinions and ideas on the SMARTY dashboard, and we'd appreciate your input in order to improve the account management experience for our customers.
How often do you login to the dashboard?
How do you currently utilise it?
Do you prefer using the web or app version?
What additional features would you like to have?
How often do you login to the dashboard?: Daily at the moment, but that is just for now as I only activated my sim recently.
How do you currently utilise it?: Tracking my data usage
Do you prefer using the web or app version?: App definitely! I think the website dashboard homepage definitely looks messy, but that could be due to it taking up more space to show my offer.
What additional features would you like to have?: Loyalty rewards. Perhaps even "missions" like log in to the website dashboard 7 days in a row, get 1GB data for free!
