Finally allow short text codes

It’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. 

For all the nitty-gritty, check out our help article.  

And as always, thanks for keeping us on our toes with your awesome feedback—we’re here to make your life easier. 

YulianK  Should the status of this idea be changed to 'accepted' or 'delivered'?

Seems like they did take this on board. https://help.smarty.co.uk/en/articles/10364848-a-quick-guide-to-shortcodes 

John25  This idea thread started at the end of March 2024 and has been marked by Smarty as 'investigating'. Nearly six months later nothing has happened - doesn't look like a priority to them, does it?

Interestingly, the texts I get from NHS are marked as 'do not reply' and give a phone number to call for queries and cancellations.

THis really needs sorting - the |NHS send out appointment information with a reply to short SMS number. Come on Smarty - get your act together!

They could very easily implement this as an option when you purchase an additional text bundle to your plan. This weekend when trying to enter a radio competition I found the text hadn’t gone through, I seen the additional text plans which stated “texts for anything extra outside of your plan” so I purchased it thinking it would allow me to use the credit for the text entry for the competition but found out after that it still didn’t work and after contacting Support was told it was a blanket “we do not support this in any shape or form” so the additional plan add-on wording definitely needs updating as it’s very misleading. 

I constanly get texts from a pizza place offering me great deals on tasty treats that are very very tempting.

Unfortunately I moved house 3 years ago and can longer avail myslf of the fabulous feasts they offer.

This is doubly bad because I am reminded constantly of the superior italian fare that I no longer have access to.  Only the inferior dough lumps from my local alternative.

Cancel the sms subscription, you say?

How?  I have to text NOTXT to a short code...and I'm on Smarty.

C'mon not-so-smarty company...sort it out.

Storm123  Probably best to make your plans then because it is unlikely to be sorted suddenly.

Just check (on a search) how many posts have asked for this feature and still it has not happened. I doubt that a threat of losing 4sims will suddenly trigger action unfortunately .

Joined with 4 sim plans 2 weeks ago will be leaving in 2 weeks time if this isn't sorted, its utter stupid