Here they're offering unlimited data for 16 pounds: https://smarty.co.uk/plans/unlimited?vc=15Mth16UnlJun24Aff
But as soon as I click it, it goes to my account and it tells me I have to pay 20? I think this is because I'm already a Smarty customer, and it looks like this offer is for non-customers then. Why can't I have the discount? It makes no sense treating customers worse than non-customers.
6 Comments
They will as long as it's still being offered
Unitysounduk I wonder whether they will honour a deal that is offered via a third party?
Unitysounduk The original post was in August 2024 but it looks like the quoted link referred to June 2024 - perhaps that was why it was no longer valid?
By clicking on it today, it goes to a £16 offer.
As you say though, by contacting Smarty Support it is usually possible to change to any currently offered plan on special.
Hi if you webchat smarty and ask them to move your plan it will take effect on your next auto renewal date
There is an offer for
£15 for unlimited data
At the moment
Hope this helps
VictorA_550384 I think that you already raised this on the forum page and I replied.
