Forum Discussion
Wifi calling - text issue.
Online chat seem to either be outright liars, or Smarty are simply unable to identify the cause of the issue and/or fix it, as I have raised it several times and been told they will investigate.
It's also annoying having to go through the whole 'have you tried x, y and z?' everytime I ask about it, of course I have tried simple stuff like reboots blah blah blah.
It's as clear as day that this is an issue specific to Smarty.
I do WANT to be with Smarty, for my own reasons, so the 'go back to O2' suggestions are not helpful given I left them for my own reasons. However, the fact remains that I had years of zero wifi calling issues with O2, then switched to Smarty and I am plagued with SMS problems over wifi calling.
There is no coincidence, it literally started when I switched to Smarty. Smarty also are the only one of the two that confirmed my handset as compatible, it wasn't even on O2's list.
Another occurrence of website generated text messages not arriving. This is with WIFI Calling off so likely it's a different issue - but other posts are wrong to suggest WIFI Calling issues aren't Smarty related - they're involved in handling SMS just as when they arrives via mobile.
The SMS arrive and the problem goes away after a phone reboot - so maybe it re-registering with the network fixes the issue - but the timing of the problem - starting in recent weeks - means it could be some recent Pixel update that's causing the issue.
