Forum Discussion

Peto_Peter's avatar
Peto_Peter
SMARTY Commentator
22-04-2023

Why SMARTY gone so crap with internet speeds?

AM have this **bleep** speeds can anyone help ??  I used to have 800meg real 500 meg now not even 5??? 

 

Network

9 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    23-04-2023

    Are you saying that you had better speeds while on Smarty and in the same location?

    If so, any chance there is a device problem?

    • MSF's avatar
      MSF
      SMARTY Guru
      23-04-2023

      Peto_Peter  Please would you check your language on this public forum.

      • Peto_Peter's avatar
        Peto_Peter
        SMARTY Commentator
        12-05-2023

        so what happened with speeds smarty crippled speeds?

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    23-04-2023

    There could be many reasons why you’re experiencing speed related issues, but the most likely one is congestion. Part of the problem (I think) is that Three are seeing more and more people using their network (via SMARTY iD Mobile etc) as a replacement for a home broadband connection. 

    Thankfully I don’t have such an issue at my location: 

    • Chalkychap's avatar
      Chalkychap
      SMARTY Trendsetter
      24-04-2023

      I hope SMARTY (and Three) clamp down on use of 5G as a replacement for landline broadband. 
      The SMARTY terms & conditions allow them to do so.