Forum Discussion

Michelle_680114's avatar
Michelle_680114
SMARTY Pioneer
04-12-2023

Why has my plan not automatically updated

Iv been with smarty over 2 years and my plan automatically updates ever month. For some reason they sent me a message saying I need to renew my plan as it has run out. Iv tried to do this but sent me a txt saying it hasn’t worked. Why ? 

1 Reply

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    04-12-2023

    I would be unable to access your account on this platform to help but our chat team are available  https://smarty.co.uk/contact available daily from 8am – 8pm.