Forum Discussion
Bell1984
27-09-2023SMARTY Pioneer
When will I get refunded for trying to switch off adult filter?
Just attempted (with my debit card) to switch off the stupid adult filter not knowing it's only Credit cards yet still took £3 out of my account £1 each time obviously. It had a tick and accepted it ...
Chalkychap
27-09-2023SMARTY Trendsetter
The community members here can't access your SMARTY account Bell1984.
For assistance with a refund, you'll probably need to have an online web chat with a SMARTY agent, from https://smarty.co.uk/contact - scroll down to "Other ways to get help".
The agents work 7-days a week, 8am - 8pm.