Forum Discussion

blenky's avatar
blenky
SMARTY Rookie
20-08-2026

Voicemail not recording messages

I have had messages left on my voicemail and I get notification.  However when I go to voicemail I'm told no I have  new messages! I have tested this by calling my phone via another phone and leaving message.  Again notification but no message.   Anyone had this?

1 Reply

  • GordonK_4213188's avatar
    GordonK_4213188
    SMARTY Commentator
    20-08-2026

    Contact Smarty support. Go to  The Contact Us Web Page  Scroll down and under 'How To Get More Help' click on the 'Start A Webchat' Button and between 8 AM and 8 PM this initiates a webchat session with a Smarty support agent.