Forum Discussion
PaulaMi_2530406
24-07-2024SMARTY Pioneer
Using Phone in Spain
Using Phone in Spain
6 Replies
- LisaSli_1475007SMARTY Pioneer13-09-2024
Hi I'm in canary island, set my phone up with access point but still can't make calls, what am I doing wrong
- MSFSMARTY Guru13-09-2024
LisaSli_1475007 If you change your network settings on the phone from automatic to manual, then you should see the networks that are available in the area and can try each one in turn.
I assume you changed the APN to mob.asm.net as advised in Smarty help articles.
- LisaSli_1475007SMARTY Pioneer13-09-2024
Hi, yes changed as smarty says, tried other networks still no joy
- MSFSMARTY Guru24-07-2024
PaulaMi_2530406 Yes, you can use your Smarty plan for EU Roaming up to 60 days - calls, texts and up to 12Gb data.
Make sure to change the APN on your device to mob.asm.net - see help documents from Smarty.