Forum Discussion

JulianK_2012610's avatar
JulianK_2012610
SMARTY Pioneer
08-08-2023

Use in car for live traffic notifications

Hi, I’ve activated my card but the car doesn’t seem to recognise that the card is activated. It does however detect a card is present. Any ideas? Thanks 

12 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    08-08-2023

    JulianK_2012610  As JJP2 says, the phone pairs to the car via Bluetooth.

    If you have an activated sim in the phone, it should then be available to make and receive calls & texts.

    The activated sim should show an allocated mobile number on your account dashboard - that's how you know it is activated.

    • JulianK_2012610's avatar
      JulianK_2012610
      SMARTY Pioneer
      08-08-2023

      Hi, it’s data only. Just fit use with the sat nav traffic updates. 

      • MSF's avatar
        MSF
        SMARTY Guru
        08-08-2023

        JulianK_2012610  Are you saying that you want to insert the sim directly into a slot in the car?

        There are many cars that do have a sim in them for emergency call use, but I think that is controlled via the car's system and so you would not be able to insert a sim that did not come from the manufacturer. Apologies if I am misunderstanding you.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    08-08-2023

    Wether you use Android Auto or Apple Car Play, you need to pair your phone to your car, using Bluetooth - If unsure how to do this, consult your manual(s)

    Aldo make sure your Smarty SIM is actually activated, by checking your Smarty dashboard, and / or attempting to make a call