Forum Discussion
SimonFr_2610208
02-12-2024SMARTY Pioneer
Upgrade
I was on a promotion contract of 40 to 60 GB and there was and upgrade from 40 to 80 GB so I signed up for it but it is still showing that I am on the 60 GB promotion what should I do?
I signed up ...
JodieC
03-12-2024SMARTY Moderator
Thank you for reaching out to our SMARTY community forum!
You should have the option to select the Black Friday 80GB plan on the SMARTY app. Once selected, the plan will change at your next renewal date.
Please reach out to our support team so we can ensure your plan has been added to the account:
- Jodie
SimonFr_2610208
03-12-2024SMARTY Pioneer
Hi jodie, thanks for the reply, I have upgraded it twice to 80GB and I bet a message telling me I have read the auto renew and no upgrade. I have contacted smarty webchat and it failed.