Forum Discussion
two sims paid from one account
I pay two monthly payments from my credit card for my wife and I. How do I move one of these payments to a separate payment plan whilst retaining both numbers
2 Replies
- JodieCSMARTY Moderator08-10-2023
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Thank you for using the SMARTY community!
You will need to log into the group owners account (If you have a group set up) or log into each account separately to change the payment methods.
If you would like to change the SIM plan to a different promotion, you need to log into the individual account and request a plan change for your next renewal date.
If you require additional support, please reach out to our webchat team for more information -
I hope this helps!
- ChalkychapSMARTY Trendsetter08-10-2023
It may not be possible if your wife doesn't have her own SMARTY online account RobertT_1597062.
I think separate payment methods for group members is only possible if the group members have their own SMARTY logins.