Forum Discussion
Two or more SIMs on same email/account
I got a new Smarty SIM and am happy with reception at home.
In the package there was another Smarty SIM which I want to use on another phone. When I try to activate the other SIM it asks for a SMARTY account, and when I use my existing account it just does not allow me to activate the extra SIM.
The other option is to create a "Group" but even this option wants to send me another SIM, but I already have an extra SIM, I do not want (to wait for) another one.
Finally, another option is to use another email and create a new account, but this is a ridiculous solution.
Is there a way to use the extra Smarty SIM I have received with my main account?
4 Replies
This is the Smarty community forum, we are Smarty customers. None of us work for Smarty.
With Smarty, it’s one SIM & one email address per account, so that’s the way to go, irrespective of whether you think it’s ridiculous. OR go for the group option, which yes, means waiting around two days for Royal Mail to deliver a new SIM from Smarty.
You have options, it just depends whether you take them or not.
Hi, thanks for the confirmation. OK, I have made a group, and ordered another SIM, and am waiting for it to arrive.
Hi, i've done this and still waiting for new sim to arrive after 5 days, did yours take a while to come through? Was it straightforward activating through the group when it arrived?
Thanks,
