Forum Discussion

Lindsay_2345790's avatar
Lindsay_2345790
SMARTY Pioneer
20-10-2023

Trouble connecting

Every day it’s taking longer and longer to connect devices to internet. So far today I’m at 2 1/2 hours and still not connecting

6 Replies

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    20-10-2023

    Coverage can vary depending on your location and there may be a fault on your local mast you can check your network status here, https://bit.ly/3EzWp6u 

    • Lindsay_2345790's avatar
      Lindsay_2345790
      SMARTY Pioneer
      23-10-2023

      I’ve checked coverage, and it says I shld have great coverage, however, it’s still taking up to 5 hours a day to actually get devices to connect?

      • MSF's avatar
        MSF
        SMARTY Guru
        23-10-2023

        Lindsay_2345790  Do you mean that your phone won't connect or are you having trouble with the phone hotspot?