Forum Discussion
Transfer problem
Okay JanHines1957, if you're still not receiving any calls on the number you wanted to keep, it could be a split-port. The SMARTY switching team would need to rectify this problem.
Have you contacted SMARTY customer service about this, JanHines1957?
The advisors work 8am - 8pm 7-days a week - get in-touch at https://smarty.co.uk/contact.
Have you tried a NETWORK RESET, JanHines1957?
This often fixes this issue and the process will be explained in your handset user guide.
Hi, I have now and still have the same issue
Okay JanHines1957, if you're still not receiving any calls on the number you wanted to keep, it could be a split-port. The SMARTY switching team would need to rectify this problem.
Have you contacted SMARTY customer service about this, JanHines1957?
The advisors work 8am - 8pm 7-days a week - get in-touch at https://smarty.co.uk/contact.
