Forum Discussion
Text message problem
You may need to check the settings on your phone. It should show 'My Number' somewhere (depends if iPhone or Android) and you should change it to show the correct number.
It is sometimes incorrect as the phone picks up the number from the sim when you insert it - in this case it is possibly the number that came with the sim and it did not register when you transferred your own number over to the phone (because the sim didn't physically change).
Hope this helps.
I can use face time but cannot I message people can some one help me on this have checked all settings and they seem to be fine
@GaryTyr_2913357 Are you saying that texts won't send at all, or do they have the wrong number? Have you done a Network Status check for your area?
Some texts that I send to a friend appear on their phone as coming from my Smarty number which I changed to my previous number when I joined Smarty. I don’t have this problem with with others on the Smarty network or other networks.
@JohnBre_2570869 May be worth asking that friend to delete you from their contacts and add you again with the appropriate number.
