Forum Discussion

StephenB_584576's avatar
StephenB_584576
SMARTY Pioneer
07-07-2024

Smarty sim in iphone 11 does not work

Hi all, can anyone help, i have purchased an unlocked iphone 11 but my Smarty SIM wont work. Any ideas?

8 Replies

  • Grahame_2979605's avatar
    Grahame_2979605
    SMARTY Pioneer
    08-11-2024

    I'm new to this but have a similar prob, have just joined smarty, actibated SIM and it works fine for calls but not for texts, cant send texts

     

    • MSF's avatar
      MSF
      SMARTY Guru
      08-11-2024

      Grahame_2979605 If you just activated it, it may take a couple of hours to function fully.

  • Decembersangel's avatar
    Decembersangel
    SMARTY Motivator
    12-07-2024

    Hi StephenB_584576 ðŸ‘‹
    When you say that you SMARTY SIM won't work.... do you mean at all or just for calls/texts/data?
    When 'unlocked' phones are discussed this covers ONLY the connection to MNO! It DOESN'T mean that even though you are able to connect to ALL networks (with it being 'unlocked') you will get complete use of all available capabilities of the phone.
    ALL phones software updates are controlled by the 'original' seller fo the phone and even though you think you are getting all updates you aren't!
    I made a post with regards to this.......
    https://community.smarty.co.uk/t5/chats-hacks/can-t-make-receive-calls-not-necessarily-a-network-problem/m-p/28408#M18064


    • MSF's avatar
      MSF
      SMARTY Guru
      29-07-2024

      Decembersangel  Your reply has just shown up this afternoon (29/07/2024) and yet you apparently wrote it on 13/07/2024 - how odd?!?!

      • Decembersangel's avatar
        Decembersangel
        SMARTY Motivator
        02-08-2024

        Odd 🤔??
        Just like MSF ... just like me ðŸ¤£ðŸ¤£ðŸ¤£

  • MSF's avatar
    MSF
    SMARTY Guru
    07-07-2024

    StephenB_584576 not a lot of info here really.

    iPhones are unlocked these days, so no problem there. Does the sim show as activated on your account dashboard and does it also show an active Smarty plan?

    • StephenB_584576's avatar
      StephenB_584576
      SMARTY Pioneer
      07-07-2024

      Yes to both, even tried my dad's sim but his didn't work either. 

      • MSF's avatar
        MSF
        SMARTY Guru
        08-07-2024

        StephenB_584576 Assuming that your dad's sim normally works, then it sounds like a phone fault.