Forum Discussion

Riccard_3035240's avatar
Riccard_3035240
SMARTY Pioneer
07-11-2024

Smarty messing up activation

I have followed the steps shown in your activation video for a card I picked up in a shop. Yet you are now sending me a new sim card to my address which I don't want!

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    07-11-2024

    Riccard_3035240  You are not writing to Smarty here - this is the Community forum and we are customers like you.

    If there's a problem, you need a web chat with Smarty Support Team - they can access your account to help you.