Forum Discussion

Technik21's avatar
Technik21
SMARTY Pioneer
06-10-2025
Solved

Smarty App won't log in (S22 Ultra)

Both myself and my wife have Smarty accounts and the latest Smarty App. I have a Samsung S25Ultra and my wife has the S22Ultra which up until now both have been able to log in to the app. Mine work...
  • Nathan's avatar
    20-01-2026

    The team are aware of some log in issues for users at the moment. We are working on getting this fixed asap however a work around at the moment is to keep the APP uninstalled and use the website. We also advise typing passwords in manually as there has been some reported issues with auto-fill causing issues with log in.