Forum Discussion
Smarty 5G traffic slows down after a while - looks like throttling... something else?
- 07-08-2023
Hey Nadjejd_2050816
Coverage can vary from one location to another, you can check your network status here https://bit.ly/3EzWp6u Our chat agents will also be able to look into this in greater details, https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.
JohnComi_342726 Mobile data will never compete with fibre broadband if you want a stable and high speed connection. Smarty tell you at the outset that it will not be a replacement.
Who knows, perhaps there are a number of high usage customers like you all connecting to the same mast - surely that would slow things down due to congestion.
Perhaps not, but to claim they are not throttling when they clearly are is misleading. Advertising speeds in excess of 150mb then within a few minutes after a reboot down to 12mb is more than taking the proverbial. I have 3 sims in different devices and they all do it.
- JohnComi_34272629-08-2023SMARTY Maverick
…my gripe is that this was not happening 12 months ago
- MSF29-08-2023SMARTY Guru
JohnComi_342726 throttling indicates a company deliberately slowing things down. I am talking about a natural process due to a lot of people competing for a finite resource.
It seems quite conceivable that 12 months ago the situation might have been different. Using your analogy,25 years ago the roads in the UK were not as busy as they are now, but HM Government didn't put extra traffic on them or even lower the speed limit to slow everything down!
- JohnComi_34272629-08-2023SMARTY Maverick
By that logic ..if the increase in traffic had us all driving no faster than 20mph on a motorway I think we’d want that fixed for our road tax, don’t you?