Forum Discussion

Pauljos_1335490's avatar
Pauljos_1335490
SMARTY Pioneer
03-01-2025

Smart watch

I have been using my Smarties SIM as a second SIM in my Galaxy phone I would now like to use that SIM in my Galaxy 7 ultra watch how do I go about it it just says that my SIM isn't compatible with a ...
MSF's avatar
MSF
SMARTY Guru
03-01-2025

Pauljos_1335490  Doesn't that watch require an Esim? If so, you cannot work it with Smarty as they currently do not support Esims.

  • Pauljos_1335490's avatar
    Pauljos_1335490
    SMARTY Pioneer
    03-01-2025

    That's a shame do you know if they are going to have esims? 

    • MSF's avatar
      MSF
      SMARTY Guru
      03-01-2025

      Pauljos_1335490  Smarty have said that they are looking into it for as long as I have been a customer - certainly over two years.

    • Rebekah_150's avatar
      Rebekah_150
      Team SMARTY
      03-01-2025

      Hey Pauljos_1335490,

      It is something we are looking into but we do not have a release date for his yet. 

      • Norm72's avatar
        Norm72
        SMARTY Rookie
        01-08-2025

        I am in the exact same position. Its so sad because I will have to move providers. Maybe the merger with other service providers that do offer this functionality will sort it out.

        Is there any further news on this please?

        Regards Norm