Forum Discussion
Sim setup
Today I bought a smarty, sim. I installed it in my phone a samsung galaxy Z flip 3 any network, I set it up paid online £15 for 150GB ect, but no matter what I do I have no internet no calls no texts at all. Nothing I do works. Smarty has been paid, my account works logged in all settings set right. Still won't work. Now what
2 Replies
Done all of that, without fail. Shows on smarty app as active but the Sim won't text no calls no internet on cell network
DavidWa_4111491 Does your Account Dashboard show an active sim and a current Smarty plan?
Have you also completed a Network Status check to see if there's any local mast issue?
If everything looks fine, have you turned the phone off and then on again to try and force it to register on the network?
Failing all else, a web chat with Smarty Support for them to investigate: http://www.smarty.co.uk/contact
