Forum Discussion

KamilAh_3410126's avatar
KamilAh_3410126
SMARTY Pioneer
04-06-2025

Sim

Hi I’ve got my new sim 

is anyone having issues with activating the sim 

I’ve clicked activate but still no signal and data

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    04-06-2025

    KamilAh_3410126 It can take a little while for the system to catch up.

    Also try:

    1. Turn phone off and then on again to force it to connect.

    2. Try Network Reset in Settings.

    • KamilAh_3410126's avatar
      KamilAh_3410126
      SMARTY Pioneer
      04-06-2025

      I spoke to smarty agent he said your having activation issues is that correct 

      • MSF's avatar
        MSF
        SMARTY Guru
        05-06-2025

        KamilAh_3410126 I  think you may have misunderstood; we are Forum members and don't work for Smarty (with the exception of the moderators).

        We don't have information about activation issues - we just try to give some helpful tips that may work to sort a problem.