Forum Discussion

LanceJo_2879171's avatar
LanceJo_2879171
SMARTY Rookie
26-08-2024

SIM not working for iPad

Hi, 

I recently purchased a SMARTY sim for my iPad and activated it here, but it still shows no service? 

Please help! 

Lance 

3 Replies

  • NeilCon_2398943's avatar
    NeilCon_2398943
    SMARTY Pioneer
    15-11-2024

    Any update on this, im having the same issue 

  • LanceJo_2879171's avatar
    LanceJo_2879171
    SMARTY Rookie
    26-08-2024

    Sorry its actually a Samsung Tab A, turned on 'mobile data. but i still can't access the internet? 

    • MSF's avatar
      MSF
      SMARTY Guru
      27-08-2024

      LanceJo_2879171 Check account dashboard to see that it has active sim and current Smarty plan showing and then check settings to ensure that it is 'looking' for Smarty network.